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08.06.2015

Just a quick update and recovery has started on the platform. We are needing to reinstall the host OS and we are just looking at the volumes containing the VMs as to whether they are readable. Once the OS has been reinstalled we will have more details on timings.

We will continue to provide updates every 4 hours during this period. We will also analyse the causes of the outage and report back on this later. Beta.openphacts.org & Explorer.openphacts.org have service messages published.

Please continue to check on our website for details http://support.openphacts.org/support/home. If you have any questions in the meantime please let us know under This email address is being protected from spambots. You need JavaScript enabled to view it. .