Just a quick update and recovery has started on the platform. We are needing to reinstall the host OS and we are just looking at the volumes containing the VMs as to whether they are readable. Once the OS has been reinstalled we will have more details on timings.
We will continue to provide updates every 4 hours during this period. We will also analyse the causes of the outage and report back on this later. Beta.openphacts.org & Explorer.openphacts.org have service messages published.